TRAILER RENTAL INSTRUCTION GUIDE

Self‑Serve Pickup & Drop Off



🟩 STEP 1: Complete Pickup Form

✅ Click on the confirmation link you received by text & email after booking

✅  Click on the "Start Your Booking" button. You will be guided through the pick up form and taking pictures of the trailer

✅  When complete, you will be shown the lockbox code

🟩 STEP 2: Access Hitch Locks (Lockbox)

✅ Use the lockbox on the trailer to access the keys
✅ Remove the two hitch locks before hooking up (remove the latch pin lock first)

✅  Bigger black key is for the pin lock, triangular silver key is for the coupler lock
✅ Keep keys secure during rental

🟩 STEP 3: Confirm Correct Ball Size

✅ Check the ball size stamped on the trailer coupler
✅ Make sure your hitch ball matches exactly (2", 2‑5/16", etc.)
✅ Ball must be tight and securely mounted

⚠ Wrong ball size can cause the trailer to disconnect.

🟩 STEP 4: Verify Hitch Weight Rating

✅ Confirm your hitch is rated for this trailer’s empty weight PLUS your load.
✅ Hitch rating must meet or exceed trailer weight rating
✅ Check both receiver and ball mount ratings

⚠ Underrated hitches are unsafe and illegal.

🟩 STEP 5: Properly Latch & Lock the Coupler

✅ Unplug charging power cord from trailer (if equipped)

✅ Lower coupler fully onto ball
✅ Close latch completely
✅ Insert pin lock through latch

🟩 STEP 6: Attach Safety Chains (CROSS THEM)

✅ Cross chains under the trailer tongue
✅ Hook securely to vehicle's hitch receiver
✅ Leave enough slack for turning (but not dragging)

🟩 STEP 7: Attach Breakaway Brake Cable (If Equipped)

✅ DO NOT attach to safety chains

✅ Attach to vehicle's hitch receiver

🟩 STEP 8: Connect Electrical Plug

✅ Plug fully inserted
✅ Test: brake lights, turn signals, running lights
✅ Confirm trailer brakes activate (if equipped) and adjust brake controller as needed

🟩 STEP 9: Secure the Tongue Jack

✅ Crank jack to FULL up position
✅ If equipped with a drop foot, fully retract the drop leg before driving
✅ Some jacks rotate — ensure jack is locked in the horizontal travel position
✅ Confirm jack will not contact the ground when towing

 
🔧 NEED A LOANER?

If you need:

• A loaner hitch
• An electrical adapter

• Extra Ratchet Straps

• Tire Lasso Straps for vehicles

👉 They are located under the open covered area of the building.

‼️Please return all loaner equipment when returning the trailer ‼️

 
🛑 TRAILER BRAKE CONTROLLER WARNING

If your truck has a trailer brake controller:

✅ Set gain LOW before driving
✅ Gradually increase as needed
✅ Avoid locking up trailer tires

⚠ If trailer brakes lock up and cause flat spots on tires, you will be charged $100 per damaged tire.

 
✅ FINAL DEPARTURE CHECKLIST

☐ Correct ball size
☐ Hitch rated properly
☐ Coupler latched & locked
☐ Safety chains crossed & hooked
☐ Breakaway cable attached
☐ Electrical connected & tested
☐ Jack fully raised
☐ Confirm trailer brake controller is set low enough to avoid locking up trailer tires

🔁 
DROP OFF INSTRUCTIONS

⬅ Park trailer on the LEFT SIDE of the main driveway
❗ No need to return it to the original pickup slot

✅ Lower the drop leg FIRST (if equipped) before cranking the jack down
✅ Return any loaner hitch or electrical adapter to the covered area of the building
✅ Reinstall both hitch locks
✅ Place the keys back inside the trailer lockbox
✅ Complete the Trailer Return Form

🚦 When in doubt — STOP and double check.

Call or text us anytime with questions at 541-210-8485

Safe travels and thank you for your business!

EDS Rentals was founded in December of 2024 with one rental trailer.  Thanks to our wonderful, supportive customers, we have grown to a fleet of 8 quality rental trailers to serve the Rogue Valley. We plan on adding more trailers to our fleet to meet the community's needs for quality, affordable rental trailers from a local, family owned business.

Your locally owned and operated trailer rental service.